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PASSIONATE PEOPLE INVESTING IN CUSTOMERS DELIVERING QUALITY
Letter from the CEO
Sept 19th, 2024
If you know me, you know that I’m competitive. I competed hard when I played sports in my younger years. I remained competitive as I coached little league and youth football. And, I’m still competitive in the work world.
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At Action, we know that we have to be competitive to earn your business. A lot of people think that this means we have to offer competitive prices. That’s true but it’s only a small part of what it takes to differentiate ourselves from our competition. We do that in several ways. We invest in new equipment to ensure that our production process is current and efficient. We put a lot of emphasis on training our employees to equip them with the skills they need to do their jobs right.
We invest in technology to make it easier for our customers to do business with us. We stock a large inventory to ensure that we have what you need when you need it. And, we focus our efforts on continuous improvement and quality control. Maintaining a competitive edge is always challenging but it’s a way of life here at Action Specialties.
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We’re making it happen at Action and when our customers call, we always say “we can do that!”.
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Lenny