Letter from the CEO – May 2025

Letter from the CEO – May 2025

Mother’s Day is this weekend so I’m going to start out with a big shout out to my wife, Robin.  Robin has been a wonderful mother to our three sons and an outstanding grandmother to our growing crew of grandchildren and great-grandchildren.  She has been my biggest...

Letter from the CEO – May 2025

Letter from the CEO – April 2025

The first quarter of the year is already gone.  I love the quote, “Time and tide wait for no man.”.  So true!  And it feels like that every day here at Action.  We process over 4,000 orders every month.  A significant portion of those orders are what we call “rush...

Letter from the CEO – May 2025

Letter from the CEO – March 2025

Spring is here and we’re implementing some of our annual Spring activities at Action.  We are re-evaluating and increasing our inventory levels, working with our suppliers on improving deliveries and providing competitive pricing, putting new products on display in...

Letter from the CEO – May 2025

Letter from the CEO – February 2025

I have been in this business for a long time and I still love coming to work every morning.  I enjoy working with our customers and suppliers.  I like solving problems and making changes to make our operations run smoother.  I appreciate the effort our team puts into...

Letter from the CEO – May 2025

Letter from the CEO – January 2025

Another year brings new opportunities and more challenges.  Fortunately, we’ve always met our challenges with a strong will to overcome them and to learn from the past.  This year is no different.  At the end of 2024, we launched a new web site.  We continue to look...

Letter from the CEO – May 2025

Letter from the CEO – December 2024

We are celebrating our 30th year in business this month.  It has been a great run.  Not always easy, but the challenges we’ve faced over the years have made us a better and bigger business.  We have grown from our first location in a small building on Lewis Street to...

Letter from the CEO – May 2025

Letter from the CEO – November 2024

I would like to start this message off with a big “THANK YOU” to the nearly 16 million veterans who are still living and have served in one of the six branches of our military.  Happy Veteran’s Day!  Your sacrifices have preserved the many freedoms we have in the...

Letter from the CEO – May 2025

Letter from the CEO – October 2024

I strongly believe that the key to succeeding in business is customer satisfaction. If our customers are not satisfied, they will bring their business to someone else. If they are satisfied with our products and service, they will likely buy from us again. Our team is...

Letter from the CEO – May 2025

Letter from the CEO – September 2024

If you know me, you know that I’m competitive. I competed hard when I played sports in my younger years. I remained competitive as I coached little league and youth football. And, I’m still competitive in the work world. At Action, we know that we have to be...

Letter from the CEO – May 2025

Letter from the CEO – August 2024

I participated in a lot of team sports in my youth.  This included my favorite sport of football where I played quarterback.  I liked being a leader on the team and calling plays in the huddle.  However, I knew that the only way we could win is if we all played...