How can I check on an order? Call us locally at 337.367.1664 or toll-free at 800.819.1664 and ask for customer service. or contact us online. If you call please be prepared to provide the following information. Who placed the order? What is on the order? Who did you work with to place the order? Was the order sent in online? What company do you work for? Your return telephone number?
What if I have a return? We can only accept return items that have not been worn and that can be resold. We do not accept returns on items with monogrammed logos or names. There is a 20% restocking fee if the return is a non-stock item that had to be ordered.
What do I do if merchandise is defective? We will exchange any defective merchandise.Call customer service or your sales representative for further details. 800.819.1664
How do I cancel an order? Your order may or may not be able to be cancelled. Most orders placed in our facility are considered to be custom jobs. Each order you place recieves a unique Work Order Number and is placed within our order fulfillment system. The cancellation of an order will depend on where in the production cycle your order is.Call customer service or your sales representative for further details. 800.819.1664 Credit application.
